What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
My move to Perth 14 years ago went smoothly. This return visit was just a great from your team.my friend moved to Adelaide recently using Kent on my reccomendation. Thk u to every one involved. Gayle Rogers
Gayle R, Karakin WA
(Karakin WA to Port Melbourne VIC, October 2019)
Kent have always performed the service professionally and diligently
Ken N, Indooroopilly QLD
(Indooroopilly QLD to Safety Bay WA, October 2019)
the two men who removed my furniture, were the most organized people I have come across, helpful with any question, moved fast delivered with no problems, 2 hours away,nothing was an effort . When they got to destination everything was put where we wanted it. nothing damaged. money paid was worth every cent – no problems at all.
Alex M, Keilor Lodge VIC
(Keilor Lodge VIC to Tatura VIC, October 2019)
We were very impressed with the service from start to finish and amazed at the speed and efficiency of the packing, uplift, delivery and unpacking. Every single Kent employee was unfailingly friendly, helpful and professional. They took the stress out of a major move. We would highly recommend using Kent for the care they take and for peace of mind.
Eva H, Sandringham VIC
(Sandringham VIC to Beaumaris VIC, October 2019)
Kent’s have given excellent customer service to date. As my furniture is in storage with your company, I am sure that your great service will continue.
Toni A, Doreen VIC
(Doreen VIC to Store Brisbane QLD, October 2019)
The service all round was excellent. Very friendly gentleman in both cities.
Donna N, Glenside SA
(Glenside SA to Leanyer NT, October 2019)
All items arrived with no damage, Kent took the stress out of what could be a hectic move. Thank you.
Riaz T, Southbank VIC
(Southbank VIC to Glenfield NSW, October 2019)
Very happy with the service from Kent. They managed to move my stuff between two regional centres in good time. particularly happy with the service on the Darwin end when I was booking it in. price was very competitive too compared to the other removalists.
Thomas M, Darwin NT
(Darwin NT to Trevallyn TAS, October 2019)
Were very happy with the uplift but as our furniture is still in storage cannot comment on the delivery
Geoff and Lynn E, Wallan VIC
(Wallan VIC to Store Brisbane QLD, October 2019)
I had to move the entire contents of my 1 bedroom apartment from Melbourne to Sydney on short notice in August and then have it held in storage for a couple of months.
My experience with Kent was fantastic in all areas including:
– Fast, transparent quote and initial communication via email and phone with my questions and change requests being actioned immediately
– Removal day went perfectly with the team arriving at exactly the time advised and after receiving a heads up call shortly before arrival. They were also in and out within an hour and nothing was too difficult
– While my items were in storage, questions I had were answered quickly via email and phone
– Arranging the redelivery in Sydney in the last couple of weeks went super smonthly and again the team arrived exactly when advised
Overall, every single person was friendly and helpful and I felt comfortable with everyone I met. I didn’t have to worry and it was effortless on my part. I have heard horror stories about removalists from other people so I was nervous going in but I really had nothing to worry about with your company.
Maria Kiottos, Balaclava, VIC
(Balaclava, VIC to Sydney Storage – then delivery to Riverwood, NSW, August 2019)