What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. I made an error about uplift time and the gentleman at operations rearranged other movers to accommodate me. That was unexpected and very much appreciated. Also Tony and Patrick were tireless and very pleasant to work with even though the time shuffle made their day a very long one. Thank you all for making it an easy move.

    Stuart, Elizabeth Bay, NSW
    (Elizabeth Bay, NSW to Annandale, NSW, July 2013)

    5
  2. The boys were wonderful, and very co-operative. They were cheerful even though there was a lot to do – and so strong!

    Jill, Ivanhoe, VIC
    (Ivanhoe, VIC to Ivanhoe, VIC, July 2013)

    5
  3. We had a most wonderful crew on the day of our moving and the boys where the most polite, patient and courteous that we have ever met. They were hard working but in the process they made sure that we are happy with their handling things for us and there was not one thing damaged or broken on the arrival. We thank you for sending us those three boys, they are a great team and work exceptionally well together. Please thank them once again on our behalf for their camaraderie and customer relationship. We are already telling our friends about your great service.

    George and Kathi, Kilsyth, VIC
    (Kilsyth, VIC to Inverloch, VIC, July 2013)

    5
  4. Rick and Ross were fantastic, I was extremely happy with all services that was provided by Kent removals. Rick and Ross work together as a very efficient team and I will definitely be calling again for my next move in 6 months. Thank you so much guys.

    Deb, Buchanan, NSW
    (Buchanan, NSW to Amaroo, ACT, July 2013)

    5
  5. Even though we haven’t completely unpacked our things yet, I have no doubt all will be fine as these boys were very careful and nothing was a problem. They were thorough, careful and very polite… thank you!

    Marg, Collaroy Plateau, NSW
    (Collaroy Plateau, NSW to Wheeler Heights, NSW, July 2013)

    5
  6. The communication with the office at the start was a bit confused and slow, but the team on the day were absolutely brilliant and great to work with.

    Katie, Clifton Hill, VIC
    (Clifton Hill, VIC to Clifton Hill, VIC)

    4
  7. The whole team at Kent from the initial estimating, to the packing of the fragile items and then the work on moving day was fantastic. The team was very easy to deal with and made a stressful time relatively easy. Great care was taken with all goods and the moving team made sure that we were happy with where everything was placed before leaving. Thanks guys.

    David, Burwood East, VIC
    (Burwood East, VIC to Burwood East, VIC, July 2013)

    5
  8. ONLY hiccup was truck leaking oil at uplift and delivery points, but crew very proactive in cleaning up. Highest praise for Lee and Dave for excellent job under ‘heavy’ conditions, without complaint, went above and beyond. Hope they are available for our next move in 12 months.
    Gary, Eaton, WA

    (Eaton, WA to Bunbury, WA, July 2013)

    5
  9. The team from Kent – Steve, Jarred and Daniel were extremely efficient and courteous and caring with my precious furniture and the contents of my life which had been in storage for three years. There were no hidden extras – everything was upfront and transparent. I will be recommending Kent in the future.

    Jan, Bayswater North, VIC
    (Bayswater North, VIC to Mount Evelyn, VIC, July 2013)

    5
  10. Expectations well met. The packers we had were exceptional. Only negative is that the additional costs in NZ I think could have been more accurately estimated in advance.

    Anne K, Curtain, ACT
    (Curtain, ACT to Wellington, NZ, July 2013)

    5

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