What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Kent made our moving experience so easy, everything went to plan. Their organisation and communication was second to none. Chris Helene who I dealt with on the phone was extremely helpful and friendly. The guys who did the uplift and delivery were amazing, nothing was too much trouble for them. I would strongly recommend Kent Removals to anyone in need of a removalist. Thanks everyone, you were wonderful.

    Jeanette B, Queanbeyan NSW
    (Queanbeyan NSW to Woollahra NSW, April 2016)

    5
  2. excellent service, very professional, did exactly what they said they would

    Andrew Ross R, Warner QLD
    (Warner QLD to Essex, UK, April 2016)

    5
  3. Simply fantastic service & totally stress free for me

    Kate M, Mermaid Beach QLD
    (Mermaid Beach QLD to Hawthorn VIC, April 2016)

    5
  4. Manny and the crew where fantastic. Very polite and efficient.
    No breakages. No compliants

    Tim Y, Blaxland NSW
    (Blaxland NSW to Orange NSW, April 2016)

    4
  5. Jodie was very helpful over the phone in organising my two moves that I recently did with Kent.

    Melinda S, Acton ACT
    (Acton ACT to Heidelberg Heights VIC, April 2016)

    5
  6. Everything went so smoothly and communication was excellent all the wat thru. They cover everything that requires covering and dismantle and erect what needs to be done. Their price was very reasonable compared to other less professional companies. They come to your home and quote rather than fill out long boring online quotes with no consideration to your furniture or your desire to feel like they will give you a correct quote rather than a rough idea.

    Diane M, Morayfield QLD
    (Morayfield QLD to Craigieburn VIC, April 2016)

    5
  7. From the moment I contacted Kent about my move they were helpful friendly and easy to deal with. This is my second move with Kent and yet again they were fantastic. I was always kept informed of everything . The guys who loaded in Brisbane were great fun and a joy to be around. The guys who unloaded in Ballarat were just as fantastic. I packed my own belongings in prep for the move and everything arrived in one piece. All I can say is Thank you to Kent and your wonderful employees, both in admin and in the truck. Fabulous.

    Christine R, Aspley QLD
    (Aspley QLD to Ballarat VIC, April 2016)

    5
  8. Great end to end service for our move from Melbourne to sydney from the packing professional to the unloading. Especially getting our heavy front loader washing machine up a narrow flight of steps which would have been back breaking for me. Highly recommended

    Bruce D, Carlton VIC
    (Carlton VIC to Crows Nest NSW, April 2016)

    5
  9. Totally delighted with all communications with Kent, including office, uplift, storage and delivery. The quiet, efficient, polite, kind and helpful men and women involved were a delight to deal with and I have no hesitation in speaking highly of you to everyone I meet. The 30 days storage was a timely and generous bonus. Extremely happy with your service.

    Maxien B, Toowoomba QLD
    (Toowoomba QLD to Seymour VIC, April 2016)

    5
  10. Thank you so much for an extremely stressless interstate move.

    Alisha K, Lyneham ACT
    (Lyneham ACT to Richmond VIC, April 2016)

    5

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