What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Having used Kent in a previous uplift I knew I was engaging an excellent removalist organisation. Now that all my belonings are now safely in storage here in Chelsea Heights I can say that the faith I put in your organisation to move me has been fully rewarded. May I say the packing & unpacking skills shown by your guys at both ends were truly amazing. Thanks Kent for your professionalism & speed in moving me to Chelsea Heights.
    Regards,
    Ken Scott

    Ken S, Thebarton SA
    (Thebarton SA to Chelsea Heights VIC, May 2016)

    5
  2. Very professional at all levels. Kept well informed at all stages and both uplift and delivery teams were very efficient and helpful.

    Brian P, Hawker ACT
    (Hawker ACT to East Fremantle WA, May 2016)

    5
  3. The professional, yet personalised service that Melanie has provided me, during the entire moving process, is without a doubt AWESOME. She has kept me informed every step of the way ensuring that I am satisfied with the process. Melanie realised very early on that my fur kids are very important to me so whilst looking for my accomodation, she made sure that I had to be in a “pet friendly” place and for that I am truly grateful. I can not recommend Kent and thank Melanie enough for their outstanding service and professionalism during my entire move. The worry and stress, of the whole process, was eliminated and I was very relaxed during the consultation, pack and move. Thank you Kent….TOP JOB 👍🏼

    Paola R, Mount Barker SA
    (Mount Barker SA to Depot Adelaide SA, May 2016)

    5
  4. Lovely bunch for guys who made the whole thing look so easy

    Debbie H, Lilydale TAS
    (Lilydale TAS to Lilydale TAS, May 2016)

    5
  5. From when Wayne walked through our door, I knew we were dealing with a professional team, Kent’s were the only ones to supply a hand out explaining everything and the boys that packed the house into the container, absolutely brilliant. I’ll be recommending Kent, even told my real estate agent he should tell his clients. Great company.

    Greg S, Speers Point NSW
    (Speers Point NSW to Lakes Entrance VIC, April 2016)

    5
  6. No complaints – great service

    Damon B, Papua New Guinea
    (Papua New Guinea to Mount Gravatt QLD, April 2016)

    4
  7. I had a fantastic experience with Kent, especially as it is the first time I have sed a hire company to move house. I was hopelessly unorganised and the Kent team at the office helped to get speedy pick up and were happy to deliver the goods at my convenience. And both the pick up team and drop off team were punctual and efficient. I would highly recommend Kent to others, especially at the low cost compared to some other moving companies. Thank you all so much!

    Fiona C, Unley SA
    (Unley SA to Toowong QLD, April 2016)

    5
  8. We found the Kent removal team very courteous and arrive just before the scheduled time, a big plus. Nothing was a problem and after assessing what was to be moved efficiently packed the goods and then delivered to the required address and unpacked and placed where requested.

    Peter W, Goodwood SA
    (Goodwood SA to Fullarton SA, April 2016)

    5
  9. The move went really well and goods arrived safely in good condition and quickly too.

    THANKYOU

    Josie T, Yokine WA
    (Yokine WA to Sunshine VIC, April 2016)

    5
  10. I was just delighted with the service and attention to detail on the whole pathway to delivery thankyou. I have been very unwell and i am blown away to be treated with such goodwill and care for my belonging by your team. I have been through a very difficult time and Tua and Joseph were just so respectful, diligent, and took care with every item! In a world where near enough is good enough you have shown good leadership to have these people represent what customer service really is! many thanks ! Pat Armitstead

    Pat A, NZ – TMC
    (NZ – TMC to Eatons Hill QLD, April 2016)

    5

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