Kent Achieves FAIM Certification: Delivering Global Quality and Peace of Mind
At Kent, we are proud to be part of the FAIM (FIDI Accredited International Mover) network, a globally recognised certification that represents the highest standards in international moving and relocation services.
This achievement reflects the dedication, professionalism, and hard work of our international teams across the globe. We would like to extend a sincere thank you to everyone involved in maintaining the quality, compliance, and service excellence that make this accreditation possible.
What Does FAIM Mean for Our Customers?
When customers choose a FAIM-certified company, they can move with confidence knowing they are working with a provider that has been independently assessed against some of the most rigorous standards in the relocation industry.
FAIM certification provides one thing every customer values most during a move: peace of mind.
From the initial consultation through to final delivery, customers can trust that their belongings are being handled by a company committed to quality, transparency, and continuous improvement.
A Global Network of Trusted Partners
With over 600 FIDI members worldwide, FAIM-certified companies benefit from an extensive network of trusted partner organisations. Every partner within the network follows the same strict quality criteria, ensuring a consistent and reliable level of service across countries and continents.
This global reach enables Kent to deliver seamless international relocation solutions while maintaining the highest service standards at every stage of the journey.
Independently Audited by EY
FAIM is not simply a membership or self-assessment program. The certification is independently audited by EY (Ernst & Young), one of the world's leading professional services firms.
Regular audits ensure that accredited companies continue to meet and maintain the stringent requirements necessary to deliver exceptional relocation services.
The FAIM Quality Standards
To achieve and maintain FAIM certification, companies must demonstrate compliance across several critical areas:
Consistent Quality of Service
Robust operational services
Documented quality procedures
Continuous service improvement
Supply Chain Performance
Effective control and management of the supply chain
Reliable and accountable partner networks
Proven operational excellence
Financial Stability
Annual financial assessments
Ongoing verification of business stability
Greater confidence for customers and business partners
Industry Standards and International Regulations
Compliance with the Anti-Bribery and Anti-Corruption (ABC) Charter
Adherence to Anti-Trust Charter requirements
Commitment to data protection principles and responsible business practices
Our Commitment to Excellence
At Kent, we understand that moving can be one of life's most significant events. That's why we are committed to delivering relocation services that are backed by internationally recognised standards and independently verified quality processes.
Being part of the FAIM network reinforces our promise to customers that every move is handled with professionalism, care, and expertise.
As we celebrate this achievement, we thank our global teams and trusted partners for their ongoing commitment to excellence. Together, we continue to raise the standard of international relocation and deliver the peace of mind our customers deserve.
